We are committed to delivering your order accurately, in good condition, and always on time.
Based on the nature of the products that we have, we have designed a multi-tiered shipping policy that is designed exclusively in your best interests.
WoWkart.comusually ships its products to almost all parts of India serviceable by our delivery partners. Orders placed will be shipped within 24 hrs. Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience. We ship on all days except Sunday and National Holidays.
Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 7 business days of shipping (business days exclude Sundays and other holidays) for metros.For Non Metros, All products will reach you within a time span of 3 to 12 days. However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.
Hidden Charges (Sales tax, Octroietc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
International Locations: Currently we do not deliver to locations outside India
Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
For our valuable customers in the list of states below you are required to submit a form which is mandatory according to the state government rules for any shipments coming in from other states. Our customer service personnel will get in touch with you regarding this.
Assam Form 61
Gujarat Form 403
Madhya Pradesh Form 50
Sikkim VAT Form 25
Uttaranchal Pradesh Form 16 ( UptoRs 5000 purchase no form required)
West Bengal VAT Form 50A
Returns & Cancellations Policy
In case the product received is the incorrect product we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product. We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered.
Please contact us on www.wowkart.com for any doubts & concern.